LLessons and Insights From a Top-Fught Construction Firm
That’s because the commercial contractor, ranked No. 10 on ENR’s Top 400 list, remains consistently focused on creating new ways to work more efficiently and deliver value to customers and projects.
“Everyone is empowered to try new things,” said Kaushal Diwan, director of innovation at DPR Construction. Diwan’s team is tasked with helping get those new ideas to the next level, providing guidance on testing, funding and collaborative resources. “In the construction industry we focus a lot on avoiding risk and there is a fear of failure,” said Diwan.“At DPR we take the approach that, when it comes to trying new tech tools, it’s okay to fail, and that we need to continue to try new things.”According to Diwan, employees in the construction industry today see success in the form of improved processes and documented return on investment, they begin to understand the why and how of innovation.
An internal platform called “The Idea Mill” allows ideas to be shared across the organization. In addition, cross collaboration between divisions and disciplines helps people within the company further refine and improve ideas. When evaluating ideas to be considered for testing, Diwan’s group goes through what he calls a “simple framework” process.“In this stage, we look at what we’re trying to solve, how we’re going to test, and what metrics we’re going to track,” said Diwan.