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Meta Description: Discover how effective leadership communication can foster trusted relationships, increase employee engagement, and drive success in your organisation. Learn from these 5 practical tips today.
Insight
Recent dramatic changes in our business and personal lives have highlighted the need for leaders to over-communicate and build trusted relationships.
Trust is crucial for employee engagement, which is alarmingly low, with only 32% of employees being engaged in their work, according to a 2022 Gallup research survey. As a leader, you can increase employee engagement by building trust. Here are five leadership communication tips to foster trusted relationships:
- Share yourself: Give people a glimpse of who you are by telling your story. This humanises you and helps build trust. Microsoft CEO Satya Nadella’s empathetic listening style and clarity of vision, for example, are attributed to his personal experiences.
- Change your mindset from ‘I’ to ‘We’: Effective leaders think of their team instead of themselves. Embracing a collective mindset creates trust and enables teams to function better. Avoid hypocrisy and practice servant leadership.
- Admit your failures: Leaders who admit their mistakes are perceived as stronger and more genuine. Develop a culture that acknowledges failures, fostering a stronger and more innovative environment.
- Ask open-ended questions: Encourage meaningful, thoughtful answers by asking open-ended questions, which shift the focus from you to others. This approach can reveal insights and encourage discussion.
- Listen more than you speak: Truly listen to responses without judgment or defensiveness. Aim to listen more than you talk and ask further questions to demonstrate your engagement. Listening carefully can uncover valuable stories that help build trust.
Building and maintaining trust in relationships, both at work and in life, is crucial. By following these communication tips, leaders can create a more engaged and trusting workforce.
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