The qualities of good leadership often seem more explicit during a crisis. But by understanding these qualities, employers can nurture them and ensure leaders remain effective when business returns to normal, as Duc V. Trang writes.
Business leadership teams have naturally been on the front lines of the Covid-19 crisis, dealing with a host of issues including employee displacement or layoffs; cybersecurity and data privacy; business interruption and the impact on contractual terms; corporate governance; and inevitable issues about restructuring.
Sooner or later, however, the Covid-19 crisis will subside. Then it’s back to business as usual for corporate leaders. Or is it?
Is good leadership in fact different in a crisis situation than that in periods of no crisis? Or is it simply a matter of degree? And, does it matter?