Brief

Suffolk Construction has been using Microsoft Teams to keep its 2,500 employees connected in the office and on work sites. The company uses the platform to collect and monitor screening information related to the coronavirus, to interact with architects regarding design elements and to make it easier for front-line workers to communicate.

 

Insight

Suffolk Construction has been using Microsoft Teams to keep its 2,500 employees connected in the office and on work sites. The company uses the platform to collect and monitor screening information related to the coronavirus, to interact with architects regarding design elements and to make it easier for front-line workers to communicate.

For a large construction firm such as Suffolk Construction, managing communications between 2,500 office-based and on-site workers is a challenge, even at the best of times. But keeping everyone connected in the midst of this year’s COVID-19 pandemic required the company’s IT team to scramble more than usual.

To keep the business running — and workers safe — Suffolk leaned on its Microsoft Teams deployment. According to Doug Myers, executive vice president and CIO at the Boston-based company, the collaboration platform helped Suffolk’s staff navigate the disruptive effects of the pandemic.

“In the middle of the early days of the pandemic, when situational awareness is a real challenge, we were able to get a Teams channel stood up very quickly where we could get information out to workers,” said Myers. “We recognized early on that we had to change our standard procedures if we were going to keep our workers safe, keep them working and make sure that we could continue to do what we do safely.

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Related Definitions:

 

Microsoft Teams

Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencing, file storage, and application integration. Teams is replacing other Microsoft-operated business messaging and collaboration platforms, including Skype for Business and Microsoft Classroom.

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How to use Microsoft Team

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