When a crisis hits, we need leaders with different talents and styles to be positive influences on the organization.We need smart leaders who quickly master complex information, communicate it in terms easily understood and then are able to make it work to the benefit of the organization.

We need skilled leaders who can effectively communicate with large groups of people using modern communications technology.We need analytical leaders who can quickly and accurately prioritize problems, mission-critical goals, tasks and expenses.

We need supportive leaders who can listen, empathize and articulate the emotions and stress felt by employees, customers and suppliers and then respond with a plan of action.We need authentic leaders who are open and confident role models but who also get things done.

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