We’ve seen numerous companies boost their financial performance after their CEOs made it a priority to strengthen the technology function and bring more technology capabilities closer to the business’s strategy and operations.
Fulfilling this mandate, however, can be a challenge. Most CEOs already have a long slate of priorities, and relatively few feel comfortable enough with technology to push for transformative changes in that functional area.
Even CEOs who are attuned to the threat of digital disruption and are thinking about how their companies can create value with digital tend to discount the IT function’s importance.
Nevertheless, it’s clear from our experience that CEOs can exert a uniquely constructive—and valuable—influence on the IT function.
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