It’s not rude to yell, “Get out!” when the house is burning down. But when everything’s a crisis, you’re just a jerk running around with your hair on fire.

Frantic busyness makes you less productive when achieving results is an excuse to treat people like tools.

The person in authority is responsible to connect and strengthen relationships. Don’t wait for people to connect with you.

Connecting makes good sense. Who will bring their best? The person who feels connected to you or the person who feels minimized by you?

Frantic leaders look down when they walk because they don’t have time for you.Make tiny bids to connect* with e-mails, text messages, and during brief conversations.

 

 

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