Throughout the COVID-19 pandemic, engineering and construction leaders have been faced with the challenges of meeting infrastructure needs. Like all leaders, they are also rethinking how they support and engage with their employees.

In this interview, Paul Dollin, chief operating officer of engineering professional-services consultancy WSP, shares how the firm has adapted to the current working environment, and what the future might look like.McKinsey: What steps have WSP’s global leadership team taken to address the complex challenges that are continually unfolding under COVID-19?

Paul Dollin: We have approached COVID-19 with a “plan for the worst, strive for the best” mentality, with an aim toward decisive, rapid actions to protect the safety of our people, the programs of our clients—and the longevity of our business.

Read More