Virtually every leader of any successful organization will tell you that collaboration lies at the center of what makes an organization successful. So why do so many leaders struggle to get their employees to collaborate?

As a conflict mediator, I’ve worked with dozens of organizations over the past 15 years that deeply value collaboration. By the time I enter the picture, they are doing everything but collaborating.Collaboration, as a cultural value, starts to fall apart when conflict enters the picture.

In an ideal world, every team in the organization collaborates to provide the most effective results. In the real world, people don’t see eye-to-eye, have competing values, or get stuck when faced with challenging tasks. Factions and silos begin to emerge. By the time I arrive, many organizations are paralyzed or failing.