Of the many issues leaders of all experience levels have had to address, one that continues to be a major challenge is how to be a more effective communicator.

In fact, in a recent study where 1,400 study participants were asked “what is the biggest mistake leaders make when working with others?”, over 40% pointed to poor communication and listening skills.

Admittedly, one of the reasons behind this persistent trend of poor communication from those in leadership positions stems from the increasingly complex and inter-connected world that leaders are supposed to navigate, which inevitably leads to greater complexities in strategies organizations need to employ in order to achieve its long-term goals.

An unfortunate outcome of this growing complexity is the tendency for leaders to confuse effective communication with how often they pass along information to their employees, as opposed to creating opportunities for open dialogue that will not only foster greater clarity, but encourage an exchange of ideas and solutions.

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