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Of the many issues leaders of all experience levels have had to address, one that continues to be a major challenge is how to be a more effective communicator. In fact, in a recent study where 1,400 study participants were asked “what is the biggest mistake leaders...

We’ve all seen the memes and jokes online: "If 2020 was a pinata, it would be a hornet’s nest." "If 2020 was a slide, it would be an oversized cheese grater." "If 2020 was a drink, it would be colonoscopy prep."Add to that, "If 2020 was a career, it would look a...

The other day, “Joe” reached out with a genuine dilemma. Throughout this crisis, he’s encouraged his supervisors to be compassionate. Because, like you, he knows that everyone is dealing with their own set of challenging circumstances. Like you, he’s focused on doing...

Instead of eliminating all emotion from your decision making, use these essential decision making emotions. It’s time to embrace valuable emotions and give up the myth that all emotion is risky and bad.So as you read journals that continue to press you to eliminate...

Would you really yell at an employee for missing a deadline? Do you swear at people who blow off meetings or forget about appointments? Hopefully, the answer is no. Now, let’s ask another question. Would you talk to or treat an employee the way you speak to yourself?...

In a previous series for SmartBrief, I laid out my 5-step productivity process for leaders, which I then turned into a Productivity Blueprint. This post goes deeper on the first of my five steps, planning for maximal productivity, and picks up from his last one, which...

Our current work-from-home life has torn down the wall between our professional and personal lives. Recently, I was meeting over Zoom with a company’s vice president of operations when we were momentarily interrupted—not by technical difficulties or priority tasks,...