LEADERSHIP & MANAGEMENT

Brief  Most new managers are unprepared and inadequately trained to lead other people, and so Art Petty provides a five-point operating system to help guide them through real-life scenarios they'll face. "The new manager should work unceasingly with their boss to...

Brief Positivity that inspires people and creates movement is what people and organizations should strive for, even as negativity is part of life and has its necessary moments, writes Nick Nowak, who offers a short quiz on "risers" and "sinkers." Positive-minded...

Brief  Meetings should have a clear beginning, middle and end to ensure that attendees understand what decisions have been made and what their responsibilities are, writes Elizabeth Doty. "[L]eaders should take the last five minutes, as the meeting winds down, to...

Brief  Making hybrid meetings more effective by naming a "producer" who handles technical issues, turning on chat functions and making sure everyone can see who is on the call is among nine tips offered by Tom Stone. "For large meetings, survey everyone about their...

Brief  Conflict arises when it's unclear who can make decisions or if choices related to that decision aren't in alignment with goals, writes Marlene Chism. "Better decision-making means better choices, and better choices means better conflict management, and better...

Brief  Don't let decision-making become about "either/or" choices, instead finding the "and" that opens up other solutions or temporary acceptance, writes Kristin Hendrix. "If I can't figure it out myself, I can call on another inner voice or someone from my circle to...

Brief Conversations that challenge our identity or safety can be especially difficult, and so understanding triggers and "identity-shaping stories" can help us become more effective communicators, writes John Sautelle. "Increasing our capacity to regulate our response...

Brief Resist the temptation to automatically use leverage, as there may come a time where you need the other party's help or accommodation, writes Ken Goldstein. "Be the kind of person in business people want to call all the time, not just when either one of you has a...

Brief Leaders need to take care of themselves, get help where needed and model that behavior for their employees, especially as this pandemic drags on, writes Alaina Love, CEO of Purpose Linked Consulting. "As a leader, it's your job to manage the environment your...