LEADERSHIP & MANAGEMENT

Brief  Leaders need to get out of the office and visit front-line workers if they want to learn what's really happening, says Denise Lee Yohn in this blog post and video. "Because of their direct interaction with customers and/or the operations at the core of our...

Brief  Any conversation about changing behaviors requires leaders to define the problem, tie it to the business and make the change part of an intention instead of punishment, writes Marlene Chism. "Most leaders fail to do the necessary preparation before the...

Brief  Fixing meetings to minimize length, unfocused discussion and unneeded participants is probably a better idea than banning meetings, says Steven Rogelberg, director of organizational science at the University of North Carolina. "You need to do the hard stuff --...

Brief  Instead of battling laziness, use it as a signal to do things differently, such as finding meaning in your work, removing distractions and deliberately procrastinating before resuming your work, writes Albert Costill. And don't be afraid to share what you're...

Brief  Delivering a vision is only the final step of a long process of getting clarity, combining facts and inspiration, and setting a personal example in pursuit of organizational goals and dreams, writes Paul Thornton. "The more time you spend clarifying your...

Brief  Team decisions can be improved in quality and timing when everyone involved understands the criteria behind the decision, such as cost, risk or how long implementation will take, writes Kevin Eikenberry. "You can set decision criteria upfront for a specific...

Brief  Your employees will stay when they feel valued, have the resources they need and are recognized and respected, says Denise Lee Yohn in this blog post and video. "Moreover, employees want to be respected as individuals, so we must acknowledge different needs and...

Brief In the wake of the pandemic, boards and company leaders will need the courage to expand their thinking, make mistakes, and choose progress over perfection, write Michelle Daisley and Lucy Nottingham. "You can broaden your awareness of risk, but channel that...

Brief  The first thing to do about your career is to think deeply about the choices: quit, stay put or change your role, writes John Baldoni. Look at why you might leave -- "more pay, bad boss, bad culture, change of scenery" -- and why something different would be...