LEADERSHIP & MANAGEMENT

Brief  Be aware when your direct reports are overconfident in themselves because they can't account for uncertainty, they overestimate their talent or they underestimate the skills of the people around them, writes University of Texas at Austin professor Art Markman....

Brief  Bad news outside the office can affect the mood of teams, write consultant Mollie West Duffy and Humu's Liz Fosslien, who recommend leaders make it safe for employees to speak up and have different reactions while helping them focus on how to create positive...

Brief  Ask team members for their recommendations on how they can be tested and what resources they need from you to learn more about your team and give them the opportunity to pursue business-building ideas, writes Bob Tiede. "The purpose is not to deliver the...

Brief  When facing "this horrible outcome or that miserable one" leaders can reframe the situation by asking a series of questions, try to see the bigger picture and follow their values, even if the decision is tough, write Karin Hurt and David Dye. "Often, just the...

Brief  Managers can help keep their reports on track by redirecting them when they falter, holding frequent one-on-one meetings to discuss challenges and progress and coaching them to become more self-reliant, writes Ken Blanchard. "When you stop doing your people's...

Brief  Instead of seeing goals as chores to accomplish, make them motivating by framing them as beneficial and enjoyable, writes Eric Barker. It's important to set a quantifiable target to accomplish, monitor your progress and work to navigate "the long middle" that...

Brief  Fixing weak spots in your leadership is a worthwhile process, but don't miss opportunities to make the most of your strengths by amplifying them when necessary and applying them to different aspects of your job, writes Scott Eblin. "What I know now after...

Brief  The pandemic has traumatized much of the workforce, causing many people to seek other jobs, writes John Borland, CEO of data analytics firm Perceptyx, who offers a four-step plan to implement an employee listening program to uncover and address pain points to...

Brief  Managers who withhold information, schedule unnecessary meetings and give unclear guidance may be preventing their teams from succeeding, writes David Dye. "The challenge for most managers is that they think they've communicated what success looks like, but...